Our research ...
Our research focus
- The "voice of” customers, suppliers, employees, and partners
- Design Thinking Alignment
- Ecosystems in Information Technology
- Mapping High Volume Transactions through Systems
- Robotic Process Automation Applications
- Automating for Solution Sustainability
- Data Privacy (General Data Protection Regulation)
Operational risk analysis
- Examining the reasons for the failure of people and of systems related to such things as information technology, healthcare, and security as well as structural and machine failures.
- Cognitive factors and organizational dynamics, including ethics, are major contributors to most unexpected and catastrophic failures causing loss of life and extensive property damage.